Last Updated: April 15, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and IM MOBI TECH (HK) CO LIMITED, with its registered office at LAT/ROOM 1101D, 11/F, LIPPO SUN PLAZA, 28 CANTON ROAD, TSIM SHA TSUI, KOWLOON, HONG KONG("Company", "we", "us", or "our").
Xpress Chat is an independent, internet-based user-to-user calling and instant messaging service provided by the Company (the "Service"). It is not an official service of, nor is it affiliated with, any other platform or operating system.
Service support contact: In case of questions or issues regarding the Service, you can contact us at [email protected].
EU Digital Services Act contacts: If you are in the EU, our single point of contact for authorities is [email protected] and for service recipients is [email protected]
By downloading, installing, registering an account, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. Your use of the Service is also governed by our Privacy Policy , which is incorporated into these Terms by reference. If you do not agree to these Terms, you must cease use of the Service immediately and delete the application. If there is any conflict between these Terms and the Privacy Policy, the Privacy Policy shall prevail.
The Service does NOT support or facilitate access to emergency services. Please read this section carefully before using the Service. The Service operates exclusively as an internet-based "Non-Independent Interpersonal Communication Service" (NI-ICS). It is provided over the public internet and is not a replacement for traditional mobile or fixed-line telephony.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
The Company strictly adheres to regional child protection requirements.
Subject to applicable laws, the Service provides internet-based video calling, voice calling, and private one-to-one and group instant messaging. We do not guarantee the accuracy, reliability, or availability of the Service. Availability of certain features of the Service, including voice and video calling, may vary depending on local laws, regulations, and network capabilities. We may modify, suspend, or discontinue any part of the Service at any time.
Technical Dependencies: The Service relies on internet connectivity and compatible devices.
Ads and In-App Purchases: The Service may include advertisements or in-app purchases in the future.
To the maximum extent permitted by law, the Service is provided "as-is" and "as-available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. Nothing in these Terms affects your mandatory consumer rights.
You agree to:
Safe Harbor Protections: We act as an intermediary service provider and do not actively monitor private communications.
Notice-and-Takedown: While the Company does not proactively monitor private communications, we will act upon valid legal orders from national judicial or administrative authorities to restrict accounts or remove illegal content.
You may terminate this agreement at any time by deleting your account through the in-app settings and uninstalling the application.
We may suspend or terminate your account (a) if you materially breach these Terms; (b) to comply with law or valid authority order; (c) to protect the security/integrity of the Service; or (d) if your account is inactive for 12 months, with prior notice where feasible.
Retention upon Termination: Upon termination, personal data will be handled (deleted or anonymized) according to the retention periods defined in our Privacy Policy, except where retention is required by applicable law for security, fraud prevention, or legal dispute resolution.
Company grants you a nonexclusive, nontransferable license, revocable at any time at Company’s sole discretion, to access and use the Service strictly in accordance with the Terms. Use of the Service does not grant you any intellectual property rights in or to any information or content in the Service.
You grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the information and content that you upload, submit, store, send, or receive on or through our Services (“Material”) solely to operate, provide, maintain, and improve the Service and as required by law.
You are solely responsible for taking backup copies of the data that you store on the Service, including Material you upload. If the Service is discontinued or canceled, Company may permanently delete your data. Company has no obligation to return data to you after the Service is discontinued or canceled.
No Indirect Damages: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.
Cap on Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, SHALL BE LIMITED TO THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100 USD).
Exceptions: Nothing in these Terms excludes or limits our liability for (a) death or personal injury caused by our gross negligence or wilful misconduct; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law.
You agree to defend, indemnify, and hold harmless the Company from and against any and all claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms or your violation of any applicable law or third-party rights.
If you are a consumer habitually residing in a country within the European Union, the mandatory laws of your country (to the extent applicable) will apply to these Terms and any dispute, claim or controversy ("Claim") arising out of or relating to these Terms or the Service, and you may bring proceedings in any competent court in your country that has jurisdiction over the Claim.
In all other cases the following shall apply, unless mandatory local law provides otherwise:
We may update these Terms from time to time without prior notice. If changes are material, we will provide notice in-app or via other reasonable means. If you do not agree, you must stop using the Service and delete your account.
The Terms neither exclude nor limit any of your mandatory rights in your country of residence that cannot by law be waived. If a provision of the Terms is found to be invalid, the remaining provisions will not be affected and the invalid provision will be replaced with a valid provision that comes closest to the result and purpose of the Terms. In the event one or more provisions of these Terms are not relevant to your use of the Service, it shall not impact the validity or enforceability of any other provision of the Terms or the Terms as a whole. The provisions of the Terms that are intended to survive termination remain valid after termination.